Terms and Conditions

Welcome to Acupuncture, Chiropractic & Wellness Associates of Charlotte. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and any content, information, tools, or features provided through the site (collectively, the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

  1. About Us Acupuncture, Chiropractic & Wellness Associates of Charlotte is a healthcare practice providing chiropractic, acupuncture, rehabilitation, and wellness services. Contact information and clinic locations are listed on the Website.

  2. Scope of Information The information on the Website is provided for general educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Content may include articles, blog posts, patient resources, staff profiles, descriptions of services, and general wellness information.

  3. No Patient-Provider Relationship Use of the Website does not create a patient-provider relationship. Only an in-person or telehealth consultation that is explicitly accepted by a clinician constitutes a medical relationship. Do not rely solely on Website content for medical decisions. Always consult a qualified healthcare professional for diagnosis and treatment.

  4. Appointment Booking and Telehealth

  • Appointment scheduling, cancellations, and rescheduling are subject to clinic policies and availability.

  • Telehealth services, if offered, are subject to state licensing, informed consent, and applicable telehealth policies. You must provide accurate and complete information when booking telehealth appointments.

  • Fees, insurance coverage, and payment policies applicable to in-person or telehealth services are described separately and may change. Verify coverage and fees before receiving services.

  1. Patient Privacy and HIPAA Patient health information submitted through secure patient portals or provided directly to our clinicians is protected under HIPAA and our Privacy Policy. Information submitted via unsecure channels (e.g., general email, public site forms marked as non-secure) may not be protected. By using the Website, you agree to review our Privacy Policy to understand how we collect, use, and protect your information.

  2. Intellectual Property All content on the Website, including text, images, logos, graphics, videos, and design elements, is the property of Acupuncture, Chiropractic & Wellness Associates of Charlotte or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use Website content without our prior written permission, except where explicitly permitted (for example, printing a single copy for personal non-commercial use).

  3. User Conduct You agree not to:

  • Use the Website for unlawful purposes or in a way that violates these Terms.

  • Submit or transmit content that is false, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.

  • Interfere with the operation of the Website, introduce malicious code, or attempt to access restricted areas.

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.

  1. Third-Party Links and Resources The Website may contain links to third-party sites, resources, or products for your convenience. We do not control, endorse, or assume responsibility for third-party content, privacy practices, or terms. Use third-party sites at your own risk.

  2. Disclaimers and Limitations of Liability

  • The Website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of accuracy, completeness, fitness for a particular purpose, or noninfringement.

  • We do not warrant that the Website will be uninterrupted, error-free, or free from harmful components.

  • To the fullest extent permitted by law, Acupuncture, Chiropractic & Wellness Associates of Charlotte and its affiliates, officers, employees, and agents are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website, reliance on Website content, or any services provided, even if advised of the possibility of such damages.

  • Nothing in these Terms limits our liability for gross negligence, willful misconduct, or other liabilities that cannot be limited under applicable law.

  1. Indemnification You agree to indemnify, defend, and hold harmless Acupuncture, Chiropractic & Wellness Associates of Charlotte and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

  2. Payments, Fees, and Insurance

  • Information about fees, billing, and insurance is provided for general guidance and may change. Final determination of coverage and patient responsibility rests with the insurance provider and the clinic